Duties
Students will assist with the following activities:
Bar
Services Attendant: Prepare drink orders for guests according to specified recipes using measuring systems.
Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit,
tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport
supplies to bar set up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in
designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank
at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure
bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.
Banqueting Services Attendant: Complete final breakdown of function, by cleaning the room, and cleaning and
returning equipment to its proper location. Complete closing duties, including storing all reusable goods,
locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain
cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct
area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain
cleanliness of work areas throughout the day, practicing clean as you go procedures. Assist other departments
when needed to ensure optimum service to guests.
Restaurant Services: Serve food courses and alcoholic beverages to guests. Set tables according to type of event
and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu
questions, the length of wait, re cook orders, and product availability. Communicate additional meal
requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS
system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages.
Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including
restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Restaurant
Hostess: Greet guests and determine the number in their party. Seat guests by finding a clean,
available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the
dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize
seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean
silverware, and any other item that is part of the standard place setting. Check menus to ensure they are
current, clean, plentiful, and wrinkle free. Maintain cleanliness of work areas throughout the day, practicing
clean as you go procedures. Monitor dining rooms for seating availability, service, safety, and well being of
guests.